Terms of Service

This website is operated by Shaqtiwe. Throughout the site, the terms “we”, “us” and “our” refer to Shaqtiwe. Shaqtiwe (hereafter “the website”) is published by the company Ozge Zeyno Derman company, with its headquarters at 133 Rue de Vaugirard 75015 Paris FRANCE, registered in Paris under the id number 850517459. All orders processed through the website are subject to the present terms and conditions of sale. Shaqtiwe reserves the right to modify or alter these terms at any time, the version of the general terms and conditions that appears on the website www.shaqtiwe.net at the time the order is placed applies to the transaction.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

I. The Customer

The Customer declares to be an individual of at least 18 years of age and to have a legal capacity or parental authorization to place an order on the website. While filling in personal data, the customer must make sure the compulsory information is correct and complete. In the case of an error in the destination address, Shaqtiwe cannot be held responsible for the impossibility to deliver the product(s). Shaqtiwe maintains the right to cancel any order should the customer's IP address be located in a different country from the billing and/or delivery address.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

II. The Products

The Products available for sale are those described on the website. Shaqtiwe presents and describes the products with the greatest care in order to best inform the customer. However, it is possible that non-substantial errors appear on the website, which the customer acknowledges and accepts.
Under all circumstances, in the case the delivered product does not correspond to its website description, the customer may either use their retraction right or exercise the Shaqtiwe compliance warranty. Shaqtiwe will then proceed to either exchange the product or reimburse the price (in whole or in part) that may have been billed.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

III. The Order

An order is placed by a confirmation click which is equivalent to a signature. The information supplied by the purchaser is legally binding. In the event there is an error in the information relating to the addressee, Shaqtiwe is not responsible for the impossibility to deliver the product. Shaqtiwe confirms the client's order by electronic mail to the e-mail address that the client has provided. The sale is finalized at the time of this confirmation of purchase. We advise that you save or print out the order form that is sent.

IV. Price and Shipping Costs

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Our prices are listed in Euros TTC (tax included). The price guaranteed to the buyer, is the one indicated on the product form on the date the order is accepted by Shaqtiwe. Shaqtiwe reserves the right to modify, their prices at any time.
The shipping of items ordered abroad are at the expense of the Customer. The shipping is free in Europe. The cost of shipping out of EU is progressive according to weight and is billed starting at € 10.00, regardless of the number of items. The Customer absent at the time of delivery has 7 days to retrieve their package at the post office or delivery company, after 7 days, all unclaimed packages will be returned to Shaqtiwe. If the Customer still wishes to receive the products, they must repay the shipping costs.

V. Delivery

After the order has been validated by Shaqtiwe the products will be delivered to the Customer by Colissimo or LaPoste. The average delivery time is from 4 to 10 working days according to stock availability as of the day payment is received. The order may not be cancelled or reimbursed due to shipping delays. Each delivery is considered completed once the product has been delivered to the Customer by the transporter (delivery recorded by the transporter's control system). The addressee is responsible for verifying the items upon delivery and expressing any reservations or complaints that may appear justified. The transporter is responsible for the acts of loading and unloading the package from the moment they take the package up to the time of delivery , which for individuals means the doorstep of their residence.The transporter is not obligated to leave the delivery at the door or inside the residence. It is YOUR responsibility to verify the condition and contents of the package in front of the transporter, to refuse them in case of disagreement or to mention on the slip the items that are missing; failure of which no future claim can be made.

VI. Payment

Payment of the items ordered on the website Shaqtiwe and the cost of shipping will be in Euros as follows:

Credit Card

Payment made online with a credit card CB, VISA, MASTERCARD, AMERICAN EXPRESS. We use one of the most reliable secure systems available for the internet, Paypal (www.paypal.com). Payment by credit card is a crypted system in which solely Paypal has access to your confidential information (card number and date of expiration). This information is not given to Shaqtiwe and is not accessible by third parties.
The order will be considered effective following the approval of the payment center and the sending of an email by Shaqtiwe to the Customer confirming the order. In the event of refusal, the order will automatically be void and the Customer informed by email, letter or phone. Shaqtiwe reserves the right to refuse all orders from a client with whom their is a law suit.


Those with a paypal account may pay directly with their account.

VII. Retraction Rights

The client benefits for all products, from a clause of retraction without cause within seven (7) days of the date of delivery. This right of retraction is never applicable if the products have been removed from their original packaging. It can be exercised by returning, at the Customer's expense, the products to the address indicated by our services along with the original bill of which the Customer should keep a copy. Prior to any returns, the Customer must first make his intentions known to Shaqtiwe which will then provide the Customer with a return number (e-mail for any return: info@shaqtiwe.com). The return number issued by Shaqtiwe should appear clearly written on the packaging next to the address. Shaqtiwe will then reimburse the Customer the amount already paid not including all shipping fees in compliance with the terms set forth in article VII below.

VIII. Reimbursement

Refunds of products according to the terms described in articles II and VI will be made by Shaqtiwe within a maximum delay of twenty five (25) days following the receipt of these products. The refund will be made to the account used to originally purchase the items.

IX. Governing Law

All orders imply the legal acceptance by the Customer of the General Terms of Sales. These terms and conditions are governed by Turkish Law. In case of litigation, the only competent courts are Turkish Tribunals.

X. Data Protection

The information about the Customer that is gathered by Shaqtiwe during the ordering process is necessary for carrying out the transaction and for this purpose may be communicated in whole or in part to the service providers of Shaqtiwe participating in the execution of the order. The Customer is hereby informed that the same personal data may also be collected by an organisation responsible for the analysis of orders and the fight against credit card fraud. In compliance with the customer has the right to access, correct, challenge or delete personal data.

XI. Each person is responsible for the content they post

The users of the website are responsible for all information they post and the consequences thereof

All users of the website www.shaqtiwe.net agree not to download or upload content that is illicit or shocking. Content of a nature that is pornographic, racist, or that encourages the consumption of illegal products is prohibited and downloading content of this nature onto the website will lead to the deletion, without notice, of the users account. Legal action may be taken against the user.

While certain content and conduct are forbidden, Shaqtiwe does not actively monitor the content posted by the user and may not be held responsible for the content that the user posts on the website.

The user may be required to add, modify or remove content from the site. Shaqtiwe reserves the right to remove or refuse content on the site without any obligation to inform the user.

Shaqtiwe retains the right to access, read, maintain or reveal all information considered necessary to meet all legal, rules, or government requirements in order to respect the present conditions, including an investigation into the potential violation of these conditions in order to detect or prevent fraud, a technical or security problem, satisfy demands of user support or to protect the rights, property or security of Shaqtiwe, its users and the public.

Shaqtiwe may, without notice, immediately suspend or cancel your access to the website and remove all content that you provide if the conditions are violated or for any other reason.

Furthermore, Shaqtiwe has no obligation to maintain information in its data base or transfer information relative to a users account.

XII. Shaqtiwe and its users respect intellectual property

Shaqtiwe or its partners is the owner of the intellectual property rights of the website and all the elements ( text, photos, comments, publications, illustration and images ) that are protected by law. Therefore, copying, downloading or using the content of the website is forbidden worldwide. All representation and/or reproduction and/or use whether total or partial of the contents and services offered by the website www.shaqtiwe.net, without prior written authorization by the company Shaqtiwe and/or its partners is strictly forbidden and may be considered Piracy  and the articles which follow of the intellectual property code.

The user who has their own website and who would like to place a link to the Shaqtiwe website on their site, must first obtain prior written consent from Shaqtiwe.

The text, graphics, images, sound and videos downloaded onto the website by users become the property of the editor. The users that add their website to the address www.shaqtiwe.net accept that the editor use all the contents of their website, unless it is otherwise expressed in writing on condition that the source be explicitly indicted on the website www.shaqtiwe.net. 

XIII. Intellectual property

Shaqtiwe owns all rights to the present website and all the elements, designs, logos, illustrations, texts, sound etc... that appear, except the brand Shaqtiwe and the corresponding logo.

Shaqtiwe does not authorize any licence or right other than the right to access and consult the present website.

The copying or utilising of all or part of the website is not authorized except for personal or private use. All other use carried out without prior written authorization by Shaqtiwe will be considered piracy and may be sanctioned as such.

XIV. Additional terms

Data processing or technical problems on the website

Shaqtiwe refuses all responsibility in the event of interruption, malfunctioning or fraudulent intrusion on the website.

Shaqtiwe may not be held responsible for the loss of data or documents following consultation of the website. It is the responsibility of the buyer to save their documents before placing an order on the website.

Force majeure

Shaqtiwe may not be held responsible for not respecting the present conditions in the event of force majeure according to article 1148 of the civil code.


Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Turkey.


Questions about the Terms of Service should be sent to us at info@shaqtiwe.com.